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Terms of Use

Terms of Use

Wholesome Harvest, INC (the “Company” or “WHOLESOMEHARVEST.COM”) welcomes you to WHOLESOMEHARVEST.COM. The goal of this web site is to provide access to our wide selection of organic meat products to as wide an audience as possible. To ensure a safe, pleasant environment for all of our users, we have established these Terms of Use. In this way, you will know what you can expect from us and what we expect from you. By accessing any areas of WHOLESOMEHARVEST.COM, you agree to be legally bound and to abide by the terms set forth below.

You acknowledge and agree that WHOLESOMEHARVEST.COM reserves the right to revise this legal information at any time for any reason and reserves the right to make changes at any time, without notice or obligation, to any of the information and materials contained on this website. You further acknowledge and agree that by entering this website you will be bound by any such revisions to the website and that WHOLESOMEHARVEST.COM has encouraged you to periodically visit the website and this page to review these terms and conditions

Disclaimers and Limitation of Liability

Shipping Policies for Perishable Shipments

Your signature is required for delivery because the product is perishable and high value. If you miss signing for the package, and/or get an attempted delivery notice, please call 1-800-GO-FEDEX (1-800-463-3339) to get the address of the location where your box is being held for your signature. Due to the perishable nature of the product, we strongly encourage you to contact FedEx to locate the closest location for pickup on the day that the delivery was expected or attempted. In some cases, a Saturday pickup at a FedEx station that serves your delivery address may be possible. Please refer to your tracking number that was emailed via FedEx at Wholesome Harvest's request, and/or the Door Tag# provided with your attempted delivery notice when contacting FedEx to arrange for pick-up or re-delivery.

If you work away from home, please have the product shipped to your daytime office address. If you choose to have it shipped to an alternate/daytime address, please select this option on the checkout page.

Packaging & Shipping Materials

We individually hand pack each order we ship out to our wonderful customers. We ship out to the United States using FedEx Overnight or 2-Day Service. All of our products are shipped FROZEN with dry ice. Due to the higher temperatures experienced across the country during July and August, 2-Day Service is not available during this period.

To ensure quality, our products are shipped in specially-designed, insulated coolers that provide protection during shipping and also help maintain the proper meat temperature. Dry ice is designed to melt during shipment and will be evaporated upon delivery with 2-day service.

When you receive your product, remove it from the shipping cooler and place it in your freezer to use at a later time, or place it in your refrigerator to thaw if you wish to prepare it.

Delivery Information to Note

We ship our products each Wednesday. Orders received by 9 AM CST on Tuesday will be shipped Wednesday. Orders placed after 9 AM CST on Tuesday will be shipped the following Wednesday. FedEx only delivers Overnight Serivce on Thursday and 2-Day Service on Friday.

Selecting overnight delivery from FedEx is recommended, however, in certain areas, overnight delivery is not available and 2-day delivery is the only option. So, therefore, if you select overnight, and are only given 2-day delivery as an option you know it is because of your region/zip code. Dry ice is designed to melt during shipment and will be evaporated upon delivery with 2-day service. The product will be cold and ready to thaw and eat or freeze for later.

WHOLESOMEHARVEST.COM is a small farmer coalition that does not have the resources to accept returns for spoiled shipments due to consumer error. Organic meat shipments are shipped frozen with 1st-day service and 2nd-day service depending on season. WHOLESOMEHARVEST.COM is not responsible for shipments left unattended at the customer's residence due to forgetfulness, vacation, busy schedule, or any other reason, and by entering this website you hereby release the Company and its affiliates from any liability with respect to such unattended shipments. If you are going to be away, please arrange for a friend to pick up your package. Customers are encouraged to have meat shipped directly to their business address or address where someone is always available to receive shipments. Signature is required and customer accepts loss if they don't sign and meat perishes.

WHOLESOMEHARVEST.COM ships out orders once a week on Wednesdays ONLY.
The customer agrees that the order cutoff deadline is 9 AM CST Tuesday for a shipment to go out on that Wednesday.
The customer agrees that any order placed after 9 AM CST Tuesday will be shipped out Wednesday of the following week.

YOU EXPRESSLY AGREE THAT USE OF WHOLESOMEHARVEST.COM IS AT YOUR SOLE RISK. YOU MUST BE 18 YEARS OR OLDER TO REGISTER AS A MEMBER. NEITHER THE COMPANY, NOR ITS AFFILIATES, NOR ANY OF ITS OFFICERS, DIRECTORS, OR EMPLOYEES, AGENTS, THIRD-PARTY SERVICE OR CONTENT PROVIDERS ("PROVIDERS"), MERCHANTS ("MERCHANTS"), SPONSORS ("SPONSORS"), LICENSORS ("LICENSORS"), OR THE LIKE (COLLECTIVELY, "ASSOCIATES"), WARRANT THAT WHOLESOMEHARVEST.COM WILL BE UNINTERRUPTED OR ERROR-FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF WHOLESOMEHARVEST.COM, OR AS TO THE ACCURACY, RELIABILITY, OR CURRENCY OF ANY INFORMATION CONTENT, SERVICE, OR MERCHANDISE PROVIDED THROUGH WHOLESOMEHARVEST.COM.

WHOLESOMEHARVEST.COM IS PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS AND THE COMPANY SPECIFICALLY DISCLAIMS WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ORAL ADVICE OR WRITTEN OR ELECTRONICALLY DELIVERED INFORMATION GIVEN BY THE COMPANY OR ITS AFFILIATES, OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PROVIDERS, MERCHANTS, SPONSORS, LICENSORS, OR THE LIKE, SHALL CREATE ANY WARRANTY.

UNDER NO CIRCUMSTANCES SHALL THE COMPANY OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING WHOLESOMEHARVEST.COM BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOST PROFITS THAT RESULT FROM THE USE OF OR INABILITY TO USE WHOLESOMEHARVEST.COM, INCLUDING BUT NOT LIMITED TO RELIANCE BY YOU ON ANY INFORMATION OBTAINED FROM WHOLESOMEHARVEST.COM OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THE COMPANY'S RECORDS, PROGRAMS, OR SERVICES. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE, AND SERVICES AVAILABLE THROUGH WHOLESOMEHARVEST.COM. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

Billing Policy for Random Weight Product

For all product that is random weight, you will pay the actual price/lb for the amount of meat shipped. The case estimate listed is an average figure for this product to give you an idea what to expect and is the estimated weight used to preauthorize your credit card prior to shipment. An adjustment (either credit or additional charge) will be made to your credit card to reflect the actual weight of product shipped.

Content

Proprietary Rights

You acknowledge that WHOLESOMEHARVEST.COM contains information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material (collectively "Content") that are protected by copyrights, trademarks, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Content is copyrighted as a collective work under the U.S. copyright laws, and the Company owns a copyright in the selection, coordination, arrangement, and enhancement of such Content. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part. If no specific restrictions are displayed, you may use the content only for your personal non-commercial use and make copies of select portions of the Content, provided that the copies are made only for your personal use and that you maintain any notices contained in the Content, such as all copyright notices, trademark legends, or other proprietary rights notices. Except as provided in the preceding sentence or as permitted by the fair use privilege under the U.S. copyright laws (see e.g. 17 U.S.C. Section 107), you may not upload, post, reproduce, or distribute in any way Content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other propriety right. In addition to the foregoing, use of any software Content shall be governed by the software license agreement accompanying such software.

Distribution/Uploading of Third Party Content

Except as set forth in the section above entitled "Proprietary Rights," you may upload to or otherwise distribute on WHOLESOMEHARVEST.COM only Content that is not subject to any copyright or other proprietary rights protection of any third party (collectively, "Public Content"), or Content in which the author has given express authorization for distribution on the World Wide Web. Any copyrighted or other proprietary Content distributed with the consent of a copyright owner should contain a phrase such as "Copyright, owned by [name of owner]; used by permission." The unauthorized submission or distribution of copyrighted or other proprietary Content is illegal and could subject you to criminal prosecution as well as personal liability for damages in a civil suit. You, not the Company, nor its affiliates, nor any of its officers, directors, employees, agents, Merchants, Providers, Sponsors, Licensors, or the like, will be liable for any damage resulting from any infringement of copyrights or proprietary rights, or from any other harm arising from such submission. By submitting Content to any user, you automatically grant, or warrant that the owner of such Content has expressly granted the Company the royalty-free, perpetual, irrevocable, nonexclusive right and license to use, reproduce, publish, translate, sublicense, copy, modify, adapt, create derivative works from and distribute the Content in whole or in part worldwide and/or to incorporate it in other works in any form, media, or technology now known or hereafter developed for the full term of any copyright that may exist in such Content. You also permit any other user to access, store, or reproduce the Content solely for that user's personal use. Subject to this grant, the owner of Content placed on WHOLESOMEHARVEST.COM retains any and all rights which may exist in such Content.

Copyright Agent

WHOLESOMEHARVEST.COM respects the rights of all copyright holders and in this regard it has adopted and implemented a policy that provides for the termination in appropriate circumstances of users who infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide WHOLESOMEHARVEST.COM's Copyright Agent the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. 512:

a. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
b. Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
c. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
d. Information reasonably sufficient to permit us to contact the complaining party;
e. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
f. A statement that the information in the notifications accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

WHOLESOMEHARVEST.COM's Copyright Agent for notice of claims of copyright infringement on or regarding this site can be reached as follows:

Copyright Agent

Daniel Waters
Davis, Brown, Koehn, Shors & Roberts, P.C.
The Financial Center
666 Walnut Street, Suite 2500
Des Moines, IA 50309-3993
Telephone: 515-288-2500
Facsimile: 515-243-0654
Email: DanWaters@lawiowa.com

Third Party Content

The Company is a distributor and not a publisher of the Content supplied by third parties and you. The Company does not have editorial control over such Content. Any opinions, advice, statements, services, offers, or other information that constitutes part of the Content expressed or made available by third parties, including Providers, Merchants, Sponsors, Licensors, or any other user of WHOLESOMEHARVEST.COM, are those of the respective authors or distributors and not of the Company or its affiliates or any of its officers, directors, employees, or agents. NEITHER THE COMPANY NOR ITS AFFILIATES, NOR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, NOR ANY THIRD PARTY, INCLUDING ANY PROVIDER, MERCHANT, SPONSOR, LICENSOR, OR ANY OTHER USER OF WHOLESOMEHARVEST.COM, GUARANTEES THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY CONTENT, NOR ITS MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.

In many instances, the Content available through WHOLESOMEHARVEST.COM represents the opinions and judgments of the respective Provider, Merchant, Sponsor, Licensor, or user not under contract with the Company. The Company neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on WHOLESOMEHARVEST.COM by anyone other than authorized Company employees. Under no circumstances shall the Company, or its affiliates, or any of its officers, directors, employees, or agents be liable for any loss or damage caused by your reliance on information obtained through WHOLESOMEHARVEST.COM. It is your responsibility to evaluate the information, opinion, advice, or other Content available through WHOLESOMEHARVEST.COM.

Export

The U.S. export control laws regulate the export and re-export of technology originating in the United States. This includes the electronic transmission of information and software to foreign countries and to certain foreign nationals. You agree to abide by these laws and their regulations -- including but not limited to the Export Administration Act and the Arms Export Control Act and not to transfer, by electronic transmission or otherwise, any Content derived from WHOLESOMEHARVEST.COM to either a foreign national or a foreign destination in violation of such laws.

The Company's Rights

The Company may elect, but is not obligated, to electronically monitor areas of WHOLESOMEHARVEST.COM and may disclose any Content, records, or electronic communication of any kind and information you provide to WHOLESOMEHARVEST.COM (i) when we believe disclosure to be appropriate to comply with any law, regulation, or government request or to comply with judicial process; or (ii) if such disclosure is necessary or appropriate to operate this site; or (iii) to protect the rights or property of the Company, its users, Sponsors, Providers, Licensors, or Merchants. The Company is not responsible for screening, policing, editing, or monitoring such Content. Subject to the provisions above under "Copyright Agent", if notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, the Company may investigate the allegation and determine in its sole discretion whether to remove or request the removal of such Content from WHOLESOMEHARVEST.COM.

The Company reserves the right to prohibit or remove conduct, communication, or Content that it deems in its sole discretion to be harmful to customers, members, users, content or service providers the Company or its affiliates, or any rights of the Company or any third party, or to violate any applicable law. Notwithstanding the foregoing, neither the Company nor its Providers, Merchants, Sponsors, or Licensors can ensure prompt editing or removal of questionable Content after online posting. Accordingly, neither WHOLESOMEHARVEST.COM, nor its affiliates, nor any of its officers, directors, employees, or Agents, nor Provider, Merchant, Sponsor, or Licensor shall assume liability for any action or inaction with respect to conduct, communication, or Content on WHOLESOMEHARVEST.COM.

You acknowledge and agree that any communication or material you transmit to this website, in any manner and for any reason, will not be treated as confidential or proprietary information and that any communications, or other materials you transmit to this website may be used by WHOLESOMEHARVEST.COM for any reason whatsoever at any time without notice to you. You further acknowledge and agree that if WHOLESOMEHARVEST.COM decides to use or revise the materials, we may do so through reproduction, transmission, publication, and/or broadcast without permission from or compensation to you.

Online Conduct

Any conduct by you that in the Company's sole discretion restricts or inhibits any other user from using or enjoying WHOLESOMEHARVEST.COM will not be permitted. You agree to use WHOLESOMEHARVEST.COM in accordance with these Terms of Use and only for lawful purposes. You are prohibited from posting on or transmitting through WHOLESOMEHARVEST.COM any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. You agree not to use any false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other Content, or attempt to do any such acts.

You agree that you will not use WHOLESOMEHARVEST.COM to send unsolicited advertising, promotional material, or other forms of solicitation to other users, except in specified areas, if any, that are specifically designated for such a purpose.

The provisions of these Terms of Use are for the benefit of WHOLESOMEHARVEST.COM, its affiliates, its Providers, Merchants, Sponsors and Licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.

Public and Private Communications

The Company does not screen public communications on the site by its users in advance. The Company is not responsible for your submissions or responses. Any product concept or ideas submitted by you to WHOLESOMEHARVEST.COM will be considered public and nonproprietary. The Company will not be responsible for any claims to intellectual property if those concepts or ideas are used in promotions, marketing or product concepts. The Company reserves the right to remove any Content that it deems in its sole discretion to be a violation of any law or in violation of these Terms of Use.

Privacy Policy

At the Company, we recognize and respect the importance of maintaining the privacy of our customers and members and have established a privacy policy as a result. In our Privacy Policy we describe why we gather customer and member information, what information we collect, how we collect it, what we use the information for and how you can instruct us if you prefer to limit the use of that information. We encourage you to carefully read our Privacy Policy in the Support section.

Indemnity

You agree to indemnify, defend and hold harmless the Company and its Associates from and against any and all liability, claims, costs and expenses (including without limitation reasonable legal fees and expenses), alleging or resulting from your use (or use by any third party using your account) of WHOLESOMEHARVEST.COM in violation or breach of the Terms of Use.

Termination of Usage

The Company may terminate your access, or suspend your access to all or part of WHOLESOMEHARVEST.COM, without notice, for any conduct that WHOLESOMEHARVEST.COM, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, content or service provider, or the Company.

Applicable Laws

WHOLESOMEHARVEST.COM is controlled by the Company from its offices within the United States of America. The Company makes no representation that Content in the site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Content in violation of U.S. export laws and regulations. Any claim relating to this site, the services provided through this site or the Content shall be governed by the internal substantive laws of the State of Iowa and the exclusive venue and jurisdiction for all claims and disputes arising under the Terms of Use or in connection with this website shall be the appropriate state or federal courts located in Story county in the State of Iowa and you and we hereby submit to the exclusive jurisdiction of these courts.

Miscellaneous

You may not use WHOLESOMEHARVEST.COM to send unsolicited advertising, promotional material, or other forms of solicitation to other users, except in specified areas, if any, that are designated for such a purpose.

Acknowledgment and Changes

This Agreement represents the entire understanding between you and the Company regarding your relationship with the Company and WHOLESOMEHARVEST.COM and supersedes any prior statements or representations. YOU AGREE TO BE BOUND BY THE TERMS OF USE by accessing any areas of the WHOLESOMEHARVEST.COM site.

We reserve the right to change the Terms of Use at any time. If we make any change to the Terms of Use, we will post those changes on this page and they will become effective upon posting. By accessing WHOLESOMEHARVEST.COM after changes are made to the Terms of Use and posted on the site, you agree to be legally bound and to abide by the amended terms.

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